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Features

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Copenhagen Risk Navigator: A Toolbox for the Worldwide Events Industry

Copenhagen Convention Bureau launched the Copenhagen Risk Navigator at this year’s IMEX, and explained that this comprehensive, practical collection of 14 different risk management tools has been custom-developed and made available freely to the entire business events community: destinations and organisers / owners, as well as industry suppliers. Developed by CCB in partnership with GainingEdge…

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Why the Smart Money is Buying the Events Industry

David Adler, GatheringPoint.News, explains why big investors have decided the most valuable asset in an artificial age is a room of people who showed up, and have spent US$5 billion in five weeks to prove it. The events business has become a veracity business, and veracity is in short supply in the age of AI.

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Conventions Slowly Make Room for Babies

As the events industry pushes for greater inclusivity, new parents, especially mothers, are asking why so many events still turn them away at the door. For many parents, particularly those with infants who are breastfeeding or not yet in childcare, the inability to bring a child means skipping the events entirely. From Skift…

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New Zealand’s Blueprint for Conferences That Leave Something Behind

From Māori-led programming to youth-led declarations, New Zealand’s conferences are shaped by values as much as venues. In M&C Asia’s latest cover story on legacy in business events, Penelope Ryan, Tourism New Zealand Global Manager Business Events, explains how the country deliberately engineers long-term legacy across every event it hosts.

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Why Legacy-Led Thinking Is Creating Multiplier Effects That Outlast the Show Floor

Today, legacy matters just as much as delegate numbers, room nights and economic impact. Across Asia-Pacific, destinations are embedding legacy thinking into each stage of the event lifecycle, from bid strategy to programme design and post-event tracking. M&C Asia asks how convention bureaus are turning business events into catalysts for lasting change and impact.

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The Gathering Economy Is Now an Asset Class

Apollo bought 140 trade shows. Searchlight bought CloserStill. MARI bought the consumer side. In short: Apollo, Searchlight, and MARI just spent $5B on live events in seven months. What looked like isolated deals may signal a broader shift: live events becoming a serious asset class. David Adler spells out the profound implications of these mega-purchases.

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IAPCO: The Connecting Tissue Between People, Purpose, Place, and Policy

IAPCO’s “Dear Associations” campaign ensures that leaders from the worlds of healthcare, science, technology, trade and academia are the faces and voices that can best influence policymakers in destinations worldwide to truly understand the impact and value of association meetings. Leading PCOs describe why this issue is so critical and what needs to change for…

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Advocacy Success Story in New Zealand

BEIA CEO Lisa Hopkins outlines the combination of advantageous factors and hard work that have enabled New Zealand’s industry to enjoy the proactive support of their recently appointed Minister. With a ministerial portfolio that covers social development and employment, the voluntary sector and disabilities, as well as tourism and hospitality, the new Minister is an…

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An Industry, a Sector, or a Medium… or All Three?

Business Events Sydney CEO Amanda Lampe and ACCI’s Director Strategic Partnerships & Engagement Andrew Hiebl describe the necessity of building strategic partnerships aligned to the economic and societal development priorities of government, rather than petitioning or lobbying for support. Our role as an at-scale medium of knowledge and know-how transfers and an effective means of…

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Fair to Factory: Asia’s MICE Programmes Are Getting Real Industrial

Whether extending trade from exhibition halls into production floors, or grounding conference insights in real-world settings, factory access is playing a bigger role in MICE programmes. In sectors such as electric vehicles, robotics, aerospace and precision engineering, access to factories is important in driving programme differentiation, providing privileged insights and cementing economic positioning. From M&C/ASIA…

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News

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Wellington WONCA Conference Delivers Rural Health Legacies

Wellington welcomed nearly 1,000 delegates from 40 countries to the 21st World Organisation of Family Doctors (WONCA) World Rural Health Conference. Taking place at Tākina Wellington Convention and Exhibition Centre, the global event brought health professionals, researchers, indigenous leaders, and rural communities together to help shape the future of rural healthcare worldwide. From TTGmice…

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Extreme Heat Event Cancelled Due to Extreme Heat

From M&C/ASIA: An event aimed at tackling extreme heat was cancelled amid a record-breaking heatwave, turning a policy discussion into a live example of the risks climate experts have long warned about. The session, titled Extreme Heat: Improving Governance and Strengthening Action Around the World, was due to take place during London Climate Action Week…

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Asia-Pacific Business Events Sector Demonstrates Strong Regional Resilience

At the recent edition of The Meetings Show Asia Pacific, held in Singapore, Northstar Travel Group’s CEO Jason Young reported healthy growth in buyer attendance, pre-booked business meetings and exhibition space booked, along with strong positive sentiments from all sectors of the industry. Young pointed to the growing importance for show organisers of offering high…

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PCMA Convening APAC: It’s Time for Industry-Wide Messaging Alignment

At PCMA’s recent Asia-Pacific conference in Singapore, Chair Kelly Ricker and CEO & President Sherrif Karamat called for stronger alignment amongst all players in the industry if we are to be heard more clearly by policymakers and others outside our sector. PCMA’s Vision 2030 aims to unite these diverse voices, anticipate global challenges, and ensure…

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Net Zero Carbon Events Appoints First Dedicated Programme Director

Net Zero Carbon Events (NZCE) has appointed sustainability specialist Johanna Fuhlendorf as its new Programme Director, marking a significant milestone in the evolution of the global initiative as it enters its next phase of development. The appointment is the first dedicated leadership role created specifically for NZCE since its launch in 2021. From Headquarters Magazine…

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Event Companies Look East as Tech Gravity Shifts Towards China

The recent unveiling of Hongqiao Tech Week is the latest sign that the global technology events landscape is becoming closer tied to the Chinese market. Taking place in Shanghai in November, the event will bring together enterprises, startups, investors and leaders across sectors including AI, future mobility, digital infrastructure, and life sciences. From M&C/ASIA…

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ECA Opposes Federal Grant Policy Changes

Exhibitions & Conferences Alliance has put out a call for industry action to oppose proposed US legislation that would have a significant negative impact on the business events sector. OMB wants to make wholesale changes to the rules that govern more than $1 trillion in grants made by the federal government annually…

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Ebola Outbreak Impacting Events Across Africa

The recent cancellation of a prominent African financial conference comes as confirmed Ebola cases surge, raising questions about whether more meetings will be impacted, not just within Africa itself, but at events in destinations such as India and the Middle East which have traditionally relied on large numbers of African delegates.

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Event Profs: AI-Use Is Creating Trust Gap with Audiences

According to the results of a recent Cvent survey, while 87 per cent of event professionals are more confident in using AI-generated content, 85 per cent believe their audiences are growing increasingly sceptical of whether content is genuinely created by humans and whether information is accurate.

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Influence Architecture: The 15 Laws of How Washington Actually Moves

‘Influence Architecture: The 15 Laws of How Washington Actually Works: A Field Guide for the Leaders Who Pay for Outcomes.’ ECA’s Tommy Goodwin strongly recommends this new book written by Austin O’Boyle as an essential guide for anyone in the Business Events sector whose organisation is planning or participating in a US advocacy campaign.

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Destinations International Announces Strengthened Global Advocacy Commitment

Destinations International (DI) has announced an expanded organisational commitment to advocacy and destination policy aligned with its newly launched Advocacy & Action Strategic Roadmap. The initiative reinforces DI’s vision of positioning destination organisations as essential leaders in advancing community vitality, economic growth and long-term destination resilience.

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IAPCO and FIEXPO Launch Emerging Leaders Programme for Latin America and the Caribbean

The International Association of Professional Congress Organisers (IAPCO) and FIEXPO Exhibitions Group have announced the launch of the FIEXPO & IAPCO Emerging Leaders Programme – LATAM and Jorge Castex Scholarship, a new regional initiative designed to identify, develop and support the next generation of leaders across the meetings and events industry in Latin America and the Caribbean. 

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Case Studies

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Borneo Legacy Declaration: Formalising the Role of Business Events

This paper summarises the Legacy Event Advocacy Policy Summit 2025 and explains the significance of the Borneo Legacy Declaration as a strategic framework for advancing sustainable development, legacy creation, and policy integration through business events, highlighting how the Declaration aligns with sustainability and legacy theories, the UN’s Sustainable Development Goals, and Sarawak’s long-term development agenda.

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When a Congress Becomes Infrastructure: The SRS Case in Strasbourg

The value of a congress is increasingly assessed beyond attendance figures or immediate economic return – its significance lies in its capacity to reshape ecosystems, accelerate knowledge circulation, and anchor territories within global networks of influence. The SRS Annual Meeting 2025, hosted in Strasbourg, offers a particularly instructive example of this shift.

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ESGO Leaves a Legacy Behind in Copenhagen at Annual Congress

Held alongside the 2026 European Congress on Gynaecological Oncology, the ESGO Legacy event convened leading experts, policymakers, patient advocates and industry representatives in Copenhagen to advance sustainable improvements in women’s cancer care. “Imagine a Europe where your address no longer determines your survival,” outgoing ESGO Vice-President Associate Professor Maja Pakiz said as she opened the…

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Small Event, Big Impact: Intellectual Capital in Action

Destination Canada’s three-year Legacy & Impact Study highlights the long-term economic, social and environmental benefits of major events hosted in Canada. This case study examines how the 11th International Conference on Isotopes (ICI) leveraged Saskatoon’s nuclear expertise to respond to instability in global isotope supply, vital to healthcare and food security worldwide.     The…

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International Water Association World Water Congress & Exhibition, Toronto, Ontario, 2024

The International Water Association World Water Congress & Exhibition brought together academics, utility leaders and water professionals from around the world to advance global scientific collaboration and knowledge exchange in water management. It is a strong example of how hosting an international event can elevate domestic participation and raise the profile of national stakeholders.

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International Marine Protected Areas Congress, Vancouver, British Columbia, 2023

The International Marine Protected Areas Congress was intentionally scheduled to occur six weeks after COP15 to maximize relevance and impact. It brought together global Marine Protected Area practitioners to work toward conserving 30% of the ocean by 2030, emphasizing MPA networks, the blue economy, biodiversity, climate action, and the connection between ocean culture and wellbeing.

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Reports & Research

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Mission & Margin: Strategic Advice for Association Success

Deanna Varga, CEO & Founder of Mayvin Global, has published a series of three follow-up White Papers to her COVID and Association Toolkit papers for association leaders. The overall theme is Mission and Margin, with three strategic areas of attention: Financial Sustainability, Mitigating Risk and Innovating for Growth. Varga notes that associations frequently struggle to…

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JWC Releases Destination Development Model

Kai Hattendorf, Partner at JWC, outlines the objectives and key principles behind their new Destination Development Model, designed for DMOs and policymakers to measure how a destination’s current mix of business events is impacting key economic and societal objectives, and where there is the potential for key priorities to be supported by targeting events in…

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Legacy & Impact Study Is for the World, Not Just Canada

At their IMEX press conference in Frankfurt, Destination Canada and #MEET4IMPACT presented this extended summary of the findings from the multi-year, multi-event Canadian Legacy & Impact Study, focusing on the key drivers of long-term impact, the critical success factors that determine whether impact strategies will be effective, and the wide range of tactical legacy drivers…

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Northstar/Cvent Meetings Industry PULSE Survey | June 2026

In the latest PULSE Survey, planner optimism has increased dramatically: The percentage of planners who are more optimistic than they were two months ago has nearly doubled since the March PULSE Survey. The research indicates meetings demand is strong — and that planners must navigate significant cost-related and geopolitical challenges to execute those business events.

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New USTA Resources: Meetings Meet the Moment

Developed by USTA’s Group Travel Network, MMTM is a unified industry platform and resource kit aimed at shaping how business executives understand when and why meeting in person is worthwhile. These resources are designed to be adapted and distributed to marketing and sales teams to incorporate into client campaigns, sales conversations and content channels.

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2026 Incentive Travel Index Focuses on Risk, AI & the Qualifier Voice

The International Research Foundation (IRF) and Society for Incentive Travel Excellence (SITE), with research partner Oxford Economics, have launched the 2026 edition of the Incentive Travel Index (ITI), the most comprehensive and longest-running annual study of the global incentive travel industry, exploring geopolitical risk, AI adoption, qualifier preferences and the future of destination management companies.

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Opinions

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Canadian Legacy & Impact Study Impresses Academic Leaders

Founder and Chair of the Centre for Events and Festivals, Dr Mike Duignan provides academic credibility to the recently released Canadian Legacy & Impact Study Final Report, stating, “This is a simple but rigorous framework of legacy drivers.” Duignan argues that there is a critical need for alignment between governments, DMOs, event owners and organisers,…

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The Trillion Dollar Problem

AMI’s James Lancaster urges caution when making all-inclusive economic expenditure claims that collate such items as flights and accommodation as well as meetings-specific spend. Instead, our arguments have a better chance of influencing policymakers if we focus on the societal value generated, and frame our industry as an enabler of other sectors’ activity.

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Media Companies as Event Companies & Some Lobbying Home Truths

ECA’s Tommy Goodwin argues that events bringing together policymakers, business leaders, media and lobbyists to discuss key issues offer far more transparent platforms than other forms of policy influencing activity. He encourages more media companies to embrace the importance of high-quality events as part of their respective journalistic missions.

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Inside the GDS-Forum 2026: The Industry’s Shift to ‘Proof Not Promises’

In a conversation with Guy Bigwood, the GDS-Forum 2026 emerges as a reflection of the meetings industry’s shift from ambition to accountability. Highlighting themes such as impact measurement, destination stewardship and regenerative development, the GDS-Movement CEO argues that stakeholders are increasingly demanding evidence of progress rather than sustainability pledges alone. From HQ Magazine…

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Reaping What We Sow: Time for Britain’s Politicians to Get the Events Message

Paul Coulson despairs at cuts to the business events team within VisitBritain whilst the sector is attracting major investment and widespread recognition of its utility as a driver of economic and societal value. It’s time for joined-up thinking by policymakers that respects the essential role business events marketing plays at a national level. From CMW…

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The Soar Point: Three Quotes to Change Our World

In just eight weeks, four of the ten largest exhibition groups in the world have been sold. This is unprecedented in the history of the exhibition industry – as are the sums of money involved. There is one common theme and that is the effect of AI. From Exhibition News, by Phil Soar…

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Redefining the Role of DMOs in a Regenerative Event Economy with #MEET4IMPACT

#MEET4IMPACT is challenging destinations to rethink their role in the business events ecosystem, arguing that DMOs must move beyond promotion and become active facilitators of long-term social impact. In a conversation with their Consultant Made Raie, the organisation highlights the growing importance of legacy, community engagement and impact measurement for positive change. From HQ Magazine…

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We Need to Get Our House in Order

In this episode of The Meeting Room, host James Lancaster sits down with Dr Mike Duignan, founder of the Centre for Events & Festivals (CEF), to unpack the BIG problems nobody is talking about enough, from fragmented advocacy and missing economic data to why festivals, sports events and business events must stop operating in silos.

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IFAT Munich 2026 and the Rise of the Global Associations Commons

From Associations Commons, by Peng Ee Ooi: By every traditional measure, IFAT Munich 2026 is already a success story. The 2026 edition runs from May 4–7, 2026, celebrating its 60th anniversary, the event features 3,400 exhibitors and attracted 142,000 visitors from 170 countries, utilizing 300,000 square meters of space to showcase advancements in water, sewage,…

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Education

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24 August 2026

40th CityDNA Summer School 2026, Dijon, France

The Summer School provides great insights into the structure and functioning of the Meetings Industry. Our programme, filled with up-to-date and cutting edge examples of European best practice, lays out a comprehensive framework for you to build your expertise in one of the tourism industry’s most lucrative sector. It is perfect for those just starting…

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10 September 2026

21st TourMIS Users’ Workshop & International Seminar 2026, Vienna

The event is aimed at city, regional, national, and international tourism organisations, as well as universities and companies from the hospitality and tourism industry. It is directed toward managers, academics, as well as consultants and representatives of governments and international organisations dealing with tourism. Participants are invited to register for both days or can choose…

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15 September 2026

IAPCO EDGE Seminar (Advanced) Dubai, UAE

This event is open to senior meeting professionals and previous EDGE Seminar attendees. It is open to both IAPCO members and non-members. The event website will go live soon but we encourage you to register your interest to attend now in order to avoid missing the limited spots available.

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12 October 2026

Specialist Education @ IMEX America 2026, Las Vegas, NV, USA

At IMEX, the free professional education program includes 150+ in-depth seminars, hands-on workshops and specialist forums at each show, covering a wide range of industry insights, trends, and best practices. Spark your imagination at groundbreaking keynotes, soak up fresh ideas from experts and innovators, keep up with the latest event tech, polish your professional skills.

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UFI Learning | Programmes, Resources, Communities, Events & Advocacy

UFI Learning is structured as a learning landscape that brings together programmes, events, communities, and resources. This flexible approach aims to provide diverse opportunities to encourage continuous learning for all. Whether it’s an UFI event, a programme, or a research report—every engagement with UFI offers an opportunity to learn.

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The Meetings Show | The Sustainable Events Course, Online

Northstar Meetings Group has collaborated with industry experts isla to create unique online learning courses for event organisers, one for beginners (The Sustainable Events Course) and one for those looking to further their existing knowledge (The Advanced Sustainable Events Course). Watch and learn at a pace suited to you with these on-demand courses.

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IAPCO | webEDGE, Online Learning Platform

webEDGE provides information on a range of subjects that are pertinent to those working in the meetings industry. The Congress Project Management Course is designed to equip business events industry professionals with a 360-degree view of congress organisation. Learn new skills, stay up to date on industry trends, and advance your career.

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GDS-Academy Courses, Online

From regenerative strategy development, to circular thinking and the SDGs, to conducting supply chain analysis and reducing food waste, our training enables professionals to become leaders empowered with up-to-date knowledge on best practises and how to implement regenerative practices. Our courses are personal, practical, backed by decades of experience, and informed by the latest theory…

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Destinations International | Intellectual Capital Certificate Program

The Intellectual Capital (IC) certificate program caters to destination sales and services professionals at all career stages. This program provides participants with vital knowledge and practical skills to effectively utilize the community’s infrastructure and economic resources, human and social connections, as well as cultural and creative assets. These capabilities directly contribute to the success of…

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PCMA Courses & Certifications

Become an authority on live stream and digital events; master the art of event measurement, from event conception to post-event debrief; crack the code on producing hybrid events that work for your organization’s needs, budget, and technology; solve complex business challenges with innovation-driven strategic solutions – study on-the-go and on your schedule with PCMA…

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Northstar Learning Academy, Online

On-demand education from experienced industry professionals: This series of lessons can be reviewed at your own pace, on-demand, saving your progress as you go. At the end, you will take a quiz on what you’ve learned to receive a certificate of completion for CMP credits.

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ICCASkills | Global Accreditation for the Meetings Industry

CCASkills delivers the only globally recognised certification for suppliers in every sector of the meetings industry. From juniors to executives, ICCASkills benefits meetings services professionals at any stage of their career. The two different certification tracks offer tailored learning paths and advanced course content. All instructors are industry experts with proven teaching abilities and international…

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Events

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29 July 2026

Destination East, Ossining, NY, USA

Destination East is the premier hosted-buyer event for qualified meetings and incentive professionals sourcing programs in the East. Destination East will include destinations, hotels, DMCs, technology and merchandise providers, and other services provided in the Eastern US. Learn from, and be inspired by, our guest speakers who will provide targeted education…

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2 August 2026

Destination Caribbean & Islands, Punta Cana, Dominican Republic

Bringing together the most highly qualified meeting and incentive buyers with top destinations, hotels/resorts, cruise lines, DMCs, DMOs, technology and merchandise providers, and tourism offices from the Caribbean, attendees participate in one-on-one prescheduled appointments with strongly vetted buyers, gain industry insights from our guest speakers, and network with this exclusive group.

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5 August 2026

Small & Boutique Meetings, Point Clear, AL, USA

Small & Boutique Meetings — Northstar’s premiere hosted-buyer event designed specifically for small and boutique-sized meetings — bringing together highly-qualified meeting buyers with destinations, hotels, DMCs, technology and merchandise providers, and other suppliers ready to welcome smaller events. Attendees participate in one-on-one pre-scheduled appointments, gain industry insights from our guest speakers and network with this…

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9 August 2026

CEMA Summit 2026, Ontario, Canada

CEMA Summit is the annual moment that brings the world of event marketing together to compare strategies. We test ideas, we track lessons learned, and we unpack the best practices emerging as the industry evolves. Join event marketers from around the globe for three days of practitioner-led education, global case studies, and candid, future-focused conversation.

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13 September 2026

Convening EMEA 2026, Lisbon, Portugal

The event attracts 600+ business event leaders from over 40 countries to challenge each other and develop ways to move forward together. It is the platform to share knowledge, make meaningful connections, learn, do business, be inspired and to grow as individuals, teams and organisations. This is your opportunity to contribute to building a stronger…

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15 September 2026

Convene 4 Climate 2026, Lisbon, Portugal

Convene 4 Climate (C4C) is a global platform and movement aimed at accelerating the transition of the Business Events Industry (BEI) towards sustainability and regeneration. A collaborative initiative born in 2024 between PCMA in collaboration with The Strategic Alliance of National Convention Bureaux of Europe (SANCBE), C4C has taken a structured, action-oriented approach, stimulating cross-sector…

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13 October 2026

IMEX America 2026, Las Vegas, NV, USA

IMEX America is the largest trade show for the global meetings, events and incentive travel industry. Our award-winning show brings the meetings industry together to do a year’s worth of business under one roof. Suppliers and buyers from every sector of the industry come together at IMEX, held at Mandalay Bay Resort and Casino, Las Vegas.

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26 October 2026

Destinations International | Business Operations Summit, Oklahoma City, OK, USA

The Business Operations Summit is a cross-functional gathering of destination organization professionals in finance, human resources, operations and technology. This year’s summit will provide insight on post-pandemic recovery from an organizational perspective, focusing on new ways to think about how destination organizations are organized, staffed and operated.

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2 November 2026

93rd UFI Global Congress 2026, Manama, Bahrain

The UFI Global Congress is a unique platform for networking, knowledge sharing, and exploring innovative solutions to the challenges facing the exhibition industry. By choosing Bahrain, UFI highlights the Kingdom’s growing importance as a hub for international events and its commitment to fostering the global exhibition ecosystem. (Open to UFI Members Only)

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8 November 2026

ICCA Congress 2026, Panama City, Panama

The 65th ICCA Congress in Panama will be a powerful celebration of connection, innovation, and shared purpose. Join us to explore new perspectives, forge meaningful partnerships, and shape the future of business events in one of the world’s most vibrant destinations. This is our moment to learn, grow, and lead — together.

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17 November 2026

IBTM World 2026, Barcelona, Spain

Step into the global hub of the events community. IBTM World is where connections spark ideas, collaborations fuel transformation, and the business events industry shapes what’s next. Three days in Barcelona to meet, share, learn — and move the world forward. Meet 2,500 destinations, hotels, event tech providers, and suppliers from 150+ countries…

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19 November 2026

AIPC Operational Excellence Summit 2026, Barcelona, Spain

The AIPC Operational Excellence Summit offers a high-level yet highly practical forum for convention centre professionals navigating increasing operational complexity, rapid technological change, and rising expectations around sustainability, security and customer experience. Designed as a hands-on, peer-driven event, the Summit focuses on what truly matters behind the scenes: how to deliver complex events smoothly, safely…

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Ambassadors

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Adem Braco Suljic

Founder & CEO, MICEBOOST Consulting

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After spending his first 20 years in the international MICE (Meetings, Incentives, Conferences and Exhibitions) industry in various executive roles — including meetings organisation, management, MICE technology, as well as planning infrastructure projects — Adem, commonly known as Braco within the industry, sought to contribute his extensive knowledge and experience on a broader scale. Since…

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Stephanie Lynch

Senior Manager, Business Events, Explore Edmonton

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Stephanie Lynch is a results-driven event professional with a proven track record of creating impactful experiences and driving measurable success. With over eight years at Explore Edmonton, Stephanie has consistently demonstrated her expertise in event strategy, economic impact maximization, and stakeholder collaboration. Currently serving her second term as Chair of the International Congress and Convention…

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Peng Ee Ooi

Founder & CEO, 49travelmice.com

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As the Founder and CEO of 49travelmice.com, Peng Ee leverage over four decades of expertise in the media, travel and MICE industries to deliver strategic consultancy and tailored solutions for the business events and travel sectors. His passion lies in mentoring high performance teams, and driving growth for clients by providing valuable insights, facilitating industry…

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Anna Look

Founder, Look Ahead Consulting

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Anna Look is a tourism and destination strategy consultant who helps destinations realize their full potential through focused, intentional positioning. Her differentiator: she holds multiple specialized ecosystems in mind simultaneously and translates between them in real time. Whether in convention bureaus, startup environments, or tourism markets, she sees what complex systems need to solve, who…

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Tommy Goodwin

Vice President, Exhibitions & Conferences Alliance

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Tommy Goodwin is Vice President for the Exhibitions & Conferences Alliance (ECA), a newly-formed association dedicated to the recovery and advancement of the business events industry. In this role, he leads ECA’s advocacy and member engagement work on behalf the interconnected ecosystem of exhibitors, show and event organizers, suppliers, venues, and destinations that comprise the…

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Aileen Crawford

Head of Tourism and Conventions, Glasgow Convention Bureau

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Aileen has worked in the meetings industry for over 25 years and is currently the Head of Tourism and Conventions at Glasgow Convention Bureau, Glasgow Life. Aileen has served on the board of ICCA as Destination Co-Chair. The Convention Bureau focus on attracting and supporting association conferences to meet in Glasgow. The Bureau offer a…

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Greg Newton

Executive Vice President, Conventions, Events & General Manager – BMO Centre, Calgary Exhibition and Stampede Limited

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Born in Toronto, Canada, Greg has divided his life between living in Calgary, Toronto and Ottawa. More than 25 years in the hospitality industry, Greg has spent time in Management of a high-end independent mountain resort property (The Rimrock Resort), Hyatt Hotels and the Intercontinental group before moving over to convention centres. Greg had the…

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Natalie O’Brien AM

Chief Executive, Melbourne Convention and Exhibition Centre

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Natalie O’Brien AM is Chief Executive of Melbourne Convention and Exhibition Centre (MCEC), where she is responsible for the strategic direction of the business. She also has oversight of planning and future operation of Nyaal Banyul Geelong Convention and Event Centre, opening in 2026. Natalie is a former CEO of Food + Wine Victoria, producers…

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Ben Hainsworth

Association Management

Ben works in the international not-for-profit sector with an emphasis on professional medical associations. Since 2019 Ben is Executive Director of EASL, European Association for the Study of the Liver. EASL has over 5,000 members, an annual meeting with over 7,000 participants, a portfolio of hybrid educational meetings, an online education platform and mobile solutions…

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Sarah Fleming

Founder / Managing Director, SFA Connect

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Managing Director and owner of SFA Connect (trading name for Sarah Fleming Associates Ltd), Sarah has over 25 years’ experience in the Meetings Industry.  She was a board director of a leading UK PCO for ten years where she handled numerous large, high-profile events all over the world. Through this work she gained an in-depth…

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Kai Hattendorf

Founder & CEO, htf consulting

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Kai Hattendorf is one of the most prominent thought leaders in the global business events and exhibition industry, building on a decades-long legacy of transformation and innovation across the sector. In his decade at the helm of Paris-based UFI, the Global Association of the Exhibition Industry, he spearheaded numerous initiatives and projects to develop the…

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Heike Mahmoud

Chief Operating Officer, Estrel Berlin

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Heike Mahmoud has been Chief Operating Officer (COO) and authorized signatory at Estrel Berlin, Europe’s largest hotel, congress and entertainment complex with over 1,000 hotel rooms and 30,000 sqm of event space, since August 2024. She is responsible for the operational business of Estrel Berlin and the marketing of the new Estrel Tower, the first…

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Publications

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Newsletters

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Recommended Reading

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Partner Spotlight

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Dubai Association Centre

The Dubai Association Centre (DAC) is an initiative designed to support the growth of international associations in the UAE and the broader Middle East region. Established through a partnership between the Dubai Chambers, Dubai’s Department of Economy & Tourism (DET), and Dubai World Trade Centre (DWTC), DAC helps non-profit organizations, trade associations, and professional bodies…

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Singapore Exhibition & Convention Bureau

Consistently ranked as Asia’s Top Convention City by the International Congress and Convention Association (ICCA), Singapore is a global leader for business events. As the lead government agency for the business events sector in Singapore, the Singapore Exhibition & Convention BureauTM (SECB) is responsible for shaping and retaining Singapore’s exceptional reputation as one of the…

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