Sector: Hospitality

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Kigali: How Rwanda is Meeting its Future

Imagine a place where strong African culture meets modern urban life, and where years of troubled history have given way to cosmopolitan regeneration. Add in a pioneering new venue like the Kigali Convention Centre, and welcome to the capital of Rwanda, “land of a thousand hills”, in central East Africa. From Boardroom…

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Melbourne’s Karen Bolinger Steps Down

Karen Bolinger, tireless CEO of the Melbourne Convention Bureau, has announced her departure after more than seven-and-a-half years at the helm. She steps down in what is expected to be another record year for the bureau in terms of economic contribution, adding around AU$500 million to the region’s coffers. From Association Meetings International…

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Big Questions, Difficult Answers: Meetings and Climate Change

The looming threat of climate change poses huge questions for the international meetings industry, particularly for high profile global events under intense media scrutiny like COP24, the World Economic Forum and the UN Climate Change Conference. But does the sector itself have the answers, and how is it approaching the problem? From Association Meetings International…

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Medical Meetings: Correctly Diagnosing Return on Investment

The financial health of a medical association convention can depend on whether its exhibition floor is or isn’t sold out. Attending doctors though aren’t usually buying drugs directly but prescribing them. So measuring the return on investment of exhibiting at medical meetings has become a science in its own right. From PCMA…

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Incentive Travel: Trends in Hotels, Security and Compliance

From mergers and acquisitions in the hotel sector, not to mention its commission cuts, to concerns about security, both of person and of data, including GDPR compliance, here’s a look at key pointers found in the Incentive Research Foundation’s 2019 Trends Study that are expected to affect the buoyant incentive travel industry. From PCMA…

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IBTM Exhibition Director: Seven Event Destinations to Watch

Danielle Curtis, Exhibition Director of The Middle East, Arabian Travel Market and IBTM Arabia, reveals seven destinations set to become prominent in the meetings and events industry. Her list comprises the United Arab Emirates and Gulf Cooperation Council states, other neighbours Georgia and Azerbaijan, the Czech Republic, Cyprus and Rwanda. From Meetings & Incentive Travel…

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PCMA Survey: “Further Growth to Come”

The latest Meetings Market Survey from the Professional Convention Management Association has revealed a growth in meeting attendance with a further rise expected next year. Considered to be a barometer for the industry, the survey found attendance for 2018 up five percent. It had risen by 3.6 percent in 2017. From Association Meetings International…

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1,300 Attend “Best Ever” M&IT Awards

The UK meetings industry turned out in force for a glittering night at the 2019 M&IT Awards, and The Iceberg partner’s record-breaking event has been hailed as the best ever. Glasgow Convention Bureau picked up the Best UK Convention Bureau gong for the 13th year in a row (pictured). From Meetings & Incentive Travel…

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Six Key Trends and Eight Ways in Which DMCs Still Add Value

Prague in the Czech Republic is not only a major meetings destination, but also home of the AIM Group International office of Bob Novak. Novak has written a white paper, “How to Create a Truly Unique Destination Experience and the Latest DMC Trends”, which discusses the current evolution of destination management companies. From PCMA…

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Geneva’s Adrien Genier Targeting Business Through Sustainability

The new director of the Geneva Tourism & Conventions Foundation, Adrien Genier, is actively looking to strengthen the Swiss city’s image abroad by uniting stakeholders around issues like sustainability. He is engaging with Iceberg partner the Global Destination Sustainability Index to improve Geneva’s ranking. From Meetings & Incentive Travel…

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Belfast Launches Events Marketing Campaign

Belfast’s official tourism marketing agency, Visit Belfast, has launched a new marketing campaign designed to rapidly accelerate the volume of inbound business conferences and events taking place in the city. The digital-led campaign is the city’s largest-ever dedicated business tourism marketing initiative. From Association Meetings International…

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Manchester Central Exhibition Revenue Up

Manchester Central saw 31 percent growth in exhibition revenue during 2018, thanks to a rise in the total number of shows hosted (37) and a repeat rate of 86 percent from 2017. High-profile new events included The Northern Business Exhibition. Repeat clients included IP EXPO. 2018 also saw investment in new facilities. From Meetings & Incentive Travel…

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James Rees: Doubled US Business for ExCeL London

It’s been a busy year for James Rees, Executive Director of ExCeL London. Following election as ICCA President in November 2018, Rees reveals his approach to the US market, to diversity at both ExCeL and ICCA, and how being in a New Romantic pop band helped him thrive in the events industry. From Meetings & Incentive Travel…

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Destination DC’s Elliott Ferguson Unveils Overseas Strategy

Elliott Ferguson, President and CEO of Destination DC (as well as the new National chair of the US Travel Association), has been speaking about his city’s future strategy and new developments. Washington DC is the US number one spot for international association meetings, according to the last ICCA Statistics Report. From Meetings & Incentive Travel…

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Associations Growing Global VI: ISO Engages Asia from Singapore

The Iceberg is publishing a series of interviews about the globalisation of large associations. These are jointly produced by partners Boardroom and the Global Association Hubs Partnership. Nicolas Fleury, Deputy Secretary-General of the Geneva-based International Organization for Standardisation, describes ISO’s opening up of a regional office in Singapore. From Global Association Hubs Partnership…

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London and Paris Join Forces on Incentives

London and Paris are collaborating to offer a range of travel products aimed at North American incentive buyers. Specialised itineraries of the two-in-one incentive trip have been created allowing delegates to experience new cultural attractions, restaurants and hotels in both capital cities. This includes an official partnership with Eurostar. From Meetings & Incentive Travel…

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£1bn Renovation Green Lit at Olympia London

Olympia London has received planning permission for a £1 billion renovation. The new vision of the 132-year-old exhibition centre is a diverse quarter, with events space, communal areas and leisure facilities. Work will start this year, with the first tenants moving in by 2023, and Olympia will continue to operate during renovation. From Meetings & Incentive Travel…

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Lausanne Montreux Congress: The Two Directors’ Vision

As The Iceberg reported in October, the Swiss regions of Lausanne and Montreux have joined forces to create the joint Lausanne Montreux Congress. Two LMC representatives, Director Lausanne Tourisme Steeve Pasche and Director Montreux-Vevey Tourisme Christoph Sturny, have been speaking exclusively about their future plans. From Meetings & Incentive Travel…

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ICC Sydney’s Geoff Donaghy: CSR, Legacy and Hosting Sibos

The place of corporate social responsibility, the importance of incorporating legacy, plus the recent hosting of Sibos, are all among the subjects discussed by ICC Sydney CEO and AEG Ogden Director Convention Centres Geoff Donaghy, as his venue prepares for its busiest year ever after a successful run of events in 2018. From Boardroom…

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“No Plastic” Campaign at ExCeL London

ExCeL London is reducing waste with a “No Plastic” campaign to outline its commitment to this global issue. The approach will initially focus on the 27 retailers along its central boulevard. “Waste from single-use plastic is a critical issue for our industry,” says Jeremy Rees, CEO of ExCeL London. From Boardroom…    

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Glasgow: Medical Conferences’ Education Legacy

In 2018 three major international medical conferences were hosted in Glasgow: haemophilia, Down’s syndrome and ALS / MND. About 10% of attendees were living with the conditions under discussion. Glasgow Convention Bureau partnered with Glasgow Welcomes and VisitScotland to offer free education sessions to help event stakeholders better understand these delegates’ needs. From Boardroom…

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