The business of meetings and events has changed, and the contracts associated with them are far more complex than ever before. With a disruptive market and new dynamics, it’s time to take a fresh look at contact clauses, the art and science of negotiation, and, most of all, the relationships between planners and suppliers. Take…
Everyone’s talking about the importance of the “meeting experience,” and how important it is for our delegates’ event satisfaction. But what is “experience,” and how can we evaluate a meeting or conference to ensure we’ve got it? In this session, consider the areas we can influence a meeting–from the venue facilities and the culinary line…
Supplier Focus: Understand the emerging digital buying process for meeting planners and organizers; learn about what information planners want to see on your websites and digital promotional materials; discover how new technologies can transform the way you market your destination or venue.
Learn the structure and content requirements for qualitative and quantitative tracking methods to measure the accomplishment of your meeting’s goals and objectives–the ROE (experience), ROO (objective), and ROI (investment). Discover a list of post-meeting lifecycle dimensions (what to measure) and guidance on how to conduct post-event qualitative interviews and group discussions. Learn a model for…
In this session, learn what being mindful is, beyond meditation, and how to create your own mindfulness practice to reduce stress for yourself and your meeting attendees resulting in more profits, peace and presence. Discover what research shows on the connection between mindfulness and workplace profitability; practice centering as a skill for better decision-making; experience…
Explore the legal, insurance and planning aspects of your event that require safeguards to protect against this growing problem. Discuss liability on the part of the planner, the sponsoring organization and the venue;discover what protections and other proactive activities should occur and who should take them; determine how all parties can work together to ensure…
As an industry, we talk a lot about Internet infrastructure for large conferences and events with hundreds or even thousands of attendees, but when it comes to smaller conferences, meetings and training programs, what should meeting planners expect from their venues? Should Internet be free or will this result in inferior service? And how can…
With the proper help, it is possible to build a contract that will protect today’s meetings. This webcast will feature advice and tips from legal experts, meeting planners, and suppliers on how to customize a contract to address the specific needs of a meeting with a special emphasis on understanding the commitments and risks the…
Designing better meetings and events is more relevant than ever and growing in importance. And while technology advances influence many aspects of the planning process, our knowledge, and skills as planners and meeting designers, must also evolve to keep up with the constant developments in the Meetings and Events Industry.
The emergence of the digital age has changed the way we promote. But using social media as a promotional tool is often difficult to administer and a challenge to measure for the uninitiated. This webcast will discuss smart ways to leverage social media to create buzz, increase attendance, drive engagement, and transform your attendees into…
What do hotel revenue managers look for when evaluating group business? Ask them! Decision-makers from the supplier side promise to demystify the process and provide frank answers to planners’ questions.
Powered by 
